The Power of the Invisible Trolls...
That sounds like the title of a low budget, bad fantasy
movie, doesn’t it? I bet the average author recognizes the reference being
made, though. This week I’ve seen a good number of posts referencing reviews of
the not so nice kind, and the way authors respond. I’ve reached the point where
I wonder if there is any value at all in reviews, and have serious doubts
despite the emphasis placed on the need for them.
I was saddened to see a friend talking about quitting because
she had once again fallen prey to the nastiness of the invisible faces out
there who’ve become collectively known as trolls. We all encounter them on one
level or another, but in the cyber world they’ve become synonymous with
mean-spirited attacks on anyone who does, says, or creates something that
offends their personal sensibilities. Psychologists and others have spent
endless hours in study of the behaviours of people while online, and one common
truth continually emerges–people hide behind the anonymity that a computer
allows, and they behave in a way that would never allow them to function in
face to face society. For whatever reasons, and they all vary despite common
threads, many people use this anonymous world as a safe way to vent their
frustrations. A fight with the spouse, annoyance with the children, pissed off
at your best friend, whatever… it all comes out to be aimed at strangers,
rather than dealt with in a rational and reality based way.
Artists are entertainers regardless of the field in which
they operate, and artists are notoriously sensitive souls, for the most part.
Many actors and singers refuse to read a word written about them, it either
destroys their peace of mind, or enrages to a point that they in turn commit
retaliatory stupidity that is soon regretted. Authors are told to seek reviews
to promote their work and show readers their books are worth reading. They are
then told not to read reviews or pay too much attention to them. Like most of
life, the messages are conflicting.
No one gets consistently good reviews forever. For the first
five or more years of my pro writing
career, I got glowing reviews. The bubble burst when someone reviewed a novella
I’d written and received excellent reviews for–all 4.5 or 5 star reviews. Then
came this blogger… Oh my God, what a shocker that was! I’d hit on a hot button
for this woman, and she went bonkers. Her review read more like a diatribe,
lacked any coherent sense, and a great deal of assumption made about the
author. She ranted and raved, and posted this mess anywhere she could think of
to post it. The publisher and other authors of the house read it and not one of
them could make real sense of it. That led me to ponder a little deeper than
her attacking my book.
There is no way to please everyone, and it’s a reality that
you are going to be shredded by someone at some point. I’ve never met an author
who didn’t want some kind of constructive feedback on their work, so criticism
is not the issue here. Presentation is. If you post an inarticulate mess of
contradictions and emotional ranting, how seriously are you expecting to be
taken out of your own circle of supporters. Once a review of that sort goes
onto a public site such as Amazon, several things happen. The author questions
just what the hell went wrong, because that’s human nature. But, once the shock
wears off, a clearer head prevails. For me, and I only speak for myself, my
attitude becomes a great deal more distanced. I wrote a book, most people
enjoyed it. A review that is not honest, well-reasoned, and intelligent is a
review I pay no attention to on anyone’s book. If you can’t present your
thoughts in some kind of rational manner, why do you expect anyone to take your
opinion seriously? A good friend once said to me, and I quote: “Opinions are
like ass holes, everybody has one.” We, as writers/artists, have to consider
that simple truth and give it whatever credence it deserves.
I’ve had people get hung up on endings, and state they’d
have given the story a 5 if it hadn’t been for the ending. Well, that’s a bit
like a teacher saying, you got the answers right for everything but the last
question, so I’m giving you a fail. How much sense does that make? Others
complain about character names, or a typo, or a single point that irritated
them. No one likes everything, but if you have to resort to displaying a total
lack of manners or respect, which happens when you make it personal with an
author, do you really think anyone else is going to think what you’ve had to
say is valid? Intelligent thought goes a long way if you want to give people an
objective viewpoint to consider.
As to quitting because of the uglies who are really just
cowards anyway, I truly hope authors will reconsider. The world needs the
beautiful voices of creative souls, and if you leave the stage, it validates
the bullies who want to feel powerful by pushing around strangers they’d never
have the courage to face for real. If you need a different kind of view to give
you balance, consider this… Look up great Classics and read the one star
reviews placed on them. The ignorance is glorious, the self-satisfied smugness
highly amusing… it shines a spotlight on just how shallow and ridiculous many
people can be when they think no one who knows them will notice. I recently read
reviews for Gone With The Wind–and love it or hate it–it IS considered by many to be a classic
novel. Statements about the book being racist are somewhat absurd. By today’s
standards the book is flawed in many ways, but what kind of “reviewer” doesn’t
take into consideration the era in which the novel was written–the morals and
values of 1936 are dramatically different than those of the 21st
century. Add to that, you’re speaking of a story set in the 19th
century, and you have a highly laughable bit of outrage to read.
Look up any novel considered universally great, then check
out what’s been written by today’s audience… I assure you, perspective will
return. To the “reviewers” who are reading this, consider yourself before you
put nasty words to the page and send them out to represent your thoughts. You
may be hidden by the computer screen, but you reveal a great deal more about
yourself than anything else when you spew your hate at others. Real readers are
a savvy bunch in general, they look at reviews, and reviewers, but ultimately,
I doubt either sway their decision to buy a book, or not, most of the time. I
know myself, reviews don’t do more than entertain me these days. No two people
ever read the same book anyway, no matter what the words say. Read with YOUR
eyes, not someone else’s prejudices and ignorance, and treat every author’s
words with the respect you want your own to be given if you offer them. Authors-keep writing and giving your readers a reason to come back, always.
Great post. Unfortunately the troll will forever exist because some people can only be happy when they are upsetting others
ReplyDeleteVery true, sadly. More than anything, I wish authors would stop taking this to heart. It's difficult, but not impossible. The more power these people think they have, the harder they'll hit people. Like all bully tactics.
DeleteI haven't had the attack of the trolls yet - I have had stalkers, much more in your face and personal (and a tad scary at times). As for reviews, I don't use them to choose books, I don't read mine unless the poster calls it to my attention. I don't spend time on GoodReads (the hotbed of bad behavior) or the Amazon forums. I don't need the negativity, it's hard enough to keep the creative spark going in the midst of life without looking for things to derail me!
ReplyDeleteI've encountered my share of ugliness over the years, and sometimes it was pretty scary. I made a conscious choice a long time ago to not take any of this crap personally. My job is to write the best stories I can, knowing they'll be embraced by some and shredded by others. It hurt once, for some it's emotionally paralyzing. In the end, it's rarely about the author or the book, so why give anyone who is sad and hate-filled the power to ruin you? Thanks for stopping by, Sessha, much appreciated.
DeleteAh, when the trolls come for me, then I'll know I've made it!
ReplyDeleteGreat post and a needed lesson for us all.
Thanks.
Thank you for stopping by, Mitzi. Sadly, it's become like a rite of passage for most authors. Good luck, and don't let them steal your power or your words!
DeleteI tend to think that these 'revewers' aren't actually reviewing anything. In many ways, they aren't even talking about the book they claim to be reviewing. Something ugly has happened or is happening in their lives, and they don't know any truly effective way to fight back, so, since they don't have to identify themselves, they attack other people, probably people who do something they wish they could do as well. It gives them a few minutes of happy, but fake, superiority. So, I try to just brush them aside. Admittedly, I've only had a few personal attacks - but I've seen lots of these attacks on authors I really admire, and on friends, so I close my eyes, do some deep-breathing relaxation exercises, and mentally quote some of my all-time favorite bits of writing. "If poisonous minerals, and if that tree / whose fruit threw death on else-immortal us / if lecherous goats,if serpents envious / cannot be damned, alas, why should I be?"
ReplyDeleteAs always, very well said, Roberta. Thanks so much, love.
DeleteVery well written. It seems with the birth of social networks trolls seem to have porn star social media balls these days. They cyber bully, they believe themselves of great intellect or that they have some great talent, and they group together just to feed their own empty pitiful lives. They have never even written a paragraph let alone a book of any kind, yet they all think they are all Harold Bloom or Capote. While I haven't written a Nee York Times Best Seller nor have I been tapped for a movie deal, I am still in a place where the trolls aren't-I am an author. I can pen stories from the ether or write a speech that can either inspire greatness or be the TNT to blow something apart. I can tell a silly story that brings a smile to a child's face or I can delve deep through the never and dredge a tale so horrifying, you will sleep with the lights on. I am an author. I paint my art with words and some will love me, some will hate me, and some will simply not get me at all but I am what a troll is not- I am an artist of the written word while they are merely imposters who wish and long for one tenth the creativity I have. So I am sure I will combat a troll or ten in my life and it will jot be the beat experience but I will draw on the fact that it sucks to be them. Neener neener.
ReplyDeleteGreat attitude, and one you're certainly going to need, Nikki! Nicely said, too.
DeleteVery well written. Thanks for writing this post.
ReplyDeleteThank you for coming by to read, Lisa! :)
DeletePerhaps many of us are looking at this wrong? If the troll, so to speak, has actually read the work and comments even in a negative way aren't your words moving them to do so? How many books sit on a shelf or ereader that do not get reviews... tons.
ReplyDeleteWhat ever the review you own them for 200 some pages and moved them enough to type behind the keys.
Great post. ;)
I agree with you in ptinviple, Eri - the real problem lies with the many who one star books they haven't even opened or read a word of, just because someone else told them the book was crap. ANY honest review is valid, but if you only read a blurb, or someone else's opinion before you write your "review" how honest is that?
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